Shipping policy

Shipping Policy

At OptiiForce, we are committed to delivering your order as quickly and reliably as possible. Please review our shipping policy carefully before completing your purchase.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation. Once an order has been processed and handed over to the shipping carrier, it cannot be modified or canceled.

Shipping Timeframes

Shipping times vary depending on the destination, carrier availability, customs clearance, and local delivery conditions.

Estimated delivery times:

  • Domestic and international orders: up to 4 weeks

  • Delivery times are estimates and not guaranteed

During peak seasons, holidays, or due to customs inspections, deliveries may take longer than expected. These delays are outside of our control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking updates may take 24 to 72 hours to appear after dispatch.

Please note that tracking information depends on the carrier and may update intermittently while the package is in transit.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price.

Customs delays are not considered shipping delays caused by OptiiForce.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.
OptiiForce is not responsible for delays, failed deliveries, or returns caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your tracking information shows that your order is still in transit and within the stated delivery timeframe, it is not considered lost.

If a shipment is confirmed lost by the carrier after the full delivery timeframe has passed, please contact our support team and we will assist you in accordance with our policies.

Delivered Orders

Once tracking confirms that an order has been successfully delivered, OptiiForce is no longer responsible for loss, theft, or damage occurring after delivery.

Contact Us

For any shipping-related questions, please contact our support team at:
info@optiiforce.com